Crawley Cats at Home was setup in 2004 and is Crawley’s first dedicated cat sitting service. Demand for a cat only service has grown every year, however we do not provide a service for dog walking, (as we do not want your cats, to smell a dog's scent on our clothing or hands). Furthermore we can provide a more dedicated and personal one-to-one service for your cat(s).
By looking through our website you can see we have over 330+ personal references and 11 pages of cats we have looked after in our gallery.
Before you hand over your keys you can be safe in the knowledge that you will be dealing with someone you can trust, as we have the following in place.
FAQ
| Q | Is Crawley Cats at Home part of a national company? |
| A | No, Crawley Cats at Home is a private owned and an independent company. National companies sell franchises based on post code areas. The setup of these franchises can run in to tens of thousands of pounds, with several thousands of pounds in annual fees. They can also take commission for each service the local franchise sells. These costs are therefore passed on to the customer, in higher fees for their services. There is also the possibility for change in staff and the franchise being sold on, this means someone you don't know could turn up to feed your cats. |
| Q | Why don't you use a special telephone number? |
| A | When you call a 0871/0870/0845/0844 number you can pay up to 10p per minute, (40p per minute for mobiles). These are generally used by franchised companies or companies that want to make money from your calls, and the call can be routed to anywhere in the UK. Crawley Cats at Home uses a standard 01293 Crawley number, so you know your call will be answered in Crawley, and not a national call centre. |
| Q | Are you listed on any register? |
| A | No. There are alot of companies claiming to be an official register, however they make money from signing up pet sitters in each post code area. Some also charge the general public to search for a local pet sitter. Crawley Cats at Home has expanded by word of mouth, vet recommendations, local advertising and of course Google. |
| Q | Do you carry out pet sitting part time to fit around your permanent job? |
| A | Crawley Cats at Home is a full time job and therefore we can devote all our time to looking after your cats, without having to rush to fit in a typical 9-5 job. |
| Q | I have seen vans driving around advertising pet sitting services, will you turn up in one? |
| A | No. Crawley Cats at Home's vehicles are privately owned and are not sign written, as we do not want to advertise that your property is vacant whilst you are away. |
| Q | Are there any hidden charges? |
| A | No. There is no registration fee, no minimum charge, and no VAT, (as we are below the threshold for charging VAT). |
| Q | Do you charge higher fees for weekends or bank holiday weekends? |
| A | No. We don't increase our charges for weekends, or bank holiday weekends including Easter. We only increase our charges for 4 days per year for Christmas Day, Boxing Day, New Year's Eve & New Year's Day. Please see our prices page for full details. |
| Q | Do you double your price if you want two visits per day? |
| A | No. Two visits per day are charged at £15 (based on one cat) and not £18 which is the double of £9. Please see our prices page for full details. |